Privacy Policy
Last Updated: July 25, 2025
1. Introduction
Newbloom AI LLC ("Company," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use Lot Lingo ("Service"), a B2B software tool for creating auction listings.
By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Account Information
When you register, we collect business contact details including name, email, company, and payment information.
2.2 Usage Data
We collect information about your interactions with the Service, such as IP address, device and browser type, and actions taken within the app (e.g., uploads, edits, exports).
2.3 Uploaded Content
You may upload or link images, text, or other content ("User Content") to the Service. This content may include metadata.
2.4 Cookies and Tracking Technologies
We use the following cookies and browser-storage technologies:
| Technology | Type | Purpose | Duration |
|---|---|---|---|
ai_user | Cookie | Application Insights — anonymous user identifier for usage analytics | 1 year |
ai_session | Cookie | Application Insights — session identifier for usage analytics | 30 minutes |
| Auth0 token cache | localStorage | Authentication — stores tokens for session persistence | Until logout |
theme_preference | localStorage | Stores your chosen light/dark theme | Indefinite |
cookie_notice_dismissed | localStorage | Records that you dismissed the cookie notice | Indefinite |
We do not use cookies for advertising or cross-site tracking.
3. How We Use Your Information
We use your information to:
- Provide and maintain the Service
- Process payments and manage billing
- Respond to support requests
- Improve user experience and develop new features
- Prevent fraud and maintain security
- Comply with legal obligations
4. Sharing Your Information
We do not sell your personal data. We may share your data with:
- Service Providers (e.g., hosting, payment processors, support platforms)
- Law enforcement or regulators as required to comply with applicable laws
- Third parties in connection with a business transfer (e.g., merger or acquisition)
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. Upon account cancellation, we retain your data for up to one year, unless otherwise legally required.
6. Data Security
We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure. You are responsible for safeguarding your account credentials.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access and review your data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent for processing (if applicable)
Contact us at support@lotlingo.com to make a request. We may require identity verification.
8. Children's Privacy
The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
9. Third-Party Links
The Service may contain links to external sites. We are not responsible for their content or privacy practices. Please review those sites' policies independently.
10. Changes to This Policy
We may update this Privacy Policy periodically. If material changes are made, we will notify you via email or in-app notification. Continued use of the Service constitutes acceptance of the updated policy.
11. Your California Privacy Rights (CCPA)
Categories of Personal Information Collected
| Category | Examples |
|---|---|
| Identifiers | Name, email address, IP address, account credentials |
| Commercial information | Subscription plan, payment history, billing address |
| Internet / electronic activity | Pages viewed, features used, session duration, device and browser type |
| Professional information | Company name, job role |
Your Rights Under the CCPA
As a California resident, you have the right to:
- Know what personal information we collect, use, and disclose.
- Delete your personal information, subject to certain exceptions.
- Opt out of sale of personal information — we do not sell your personal information.
- Non-discrimination for exercising your privacy rights.
How to Exercise Your Rights
To submit a request, contact us at support@lotlingo.com. We will verify your identity before processing your request and respond within 45 days.
Do Not Sell My Personal Information
We do not sell, rent, or trade your personal information to third parties for monetary or other valuable consideration. Because we do not sell personal information, there is no need to opt out. If our practices change, we will update this policy and provide an opt-out mechanism.
12. Contact Us
For questions about this Privacy Policy, please contact:
Email: support@lotlingo.comNewbloom AI LLC
202 N Cedar Ave
Ste 1
Owatonna, MN 55060